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Coronavirus Update

In response to the impact of COVID-19 on our local community, BlackTree’s workforce is temporarily 100% remote but continues to fully support clients with no disruption to services. We are closely monitoring this situation as it affects our clients and the healthcare industry as a whole. For additional information, please visit https://www.nahc.org/resources-services/coronavirus-resources/.

Thought Leadership Videos

Keeping providers informed of the latest news and best practices in the industry

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Thank You Home Care and Hospice Workers

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The pandemic has forced major changes to the way health care providers operate, rendering many conventional practices impossible or inefficient. Fortunately, new technology solutions are giving agencies the power to adapt and thrive through these challenges. BlackTree has assembled a panel of technology experts who are leading a charge into the future of home health and hospice and giving providers the tools required for success during this unique time. Hosted by BlackTree Managing Principal Nick Seabrook, the panel featuring Rob Stoltz of Citus Data, Elliott Wood of Medalogix, and Don Spiers of Relias will address the major operational challenges faced by our industry and shed light on the technologies that have made these hurdles surmountable.

The Evolving Role of Technology in Home Health & Hospice Operations

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BlackTree Consulting Director Brian Harris walks us through some of the key takeaways from the home health final rule issued by CMS on October 29, 2020.

Home Health Final Rule Update

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In this presentation, revenue cycle experts Brian Harris and Jess Stover will guide attendees through the steps every agency should take to optimize billing and collections workflows. Beginning with best practices and KPI tracking, we’ll examine how department structure and communication strategies are used to eliminate inefficiencies and create strong financial outcomes. Next we’ll take a look at how full or partial outsourcing can enhance productivity and add predictability to your agency’s cashflow. Finally, we’ll consider the anticipated regulatory changes ahead and discuss how agencies can best prepare their billing department for an uncertain future.

Position Your Billing Department to Maximize Collections

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With the first year of PDGM winding down, it's time to ask "how has my agency fared under the Patient-Driven Groupings Model?" BlackTree Managing Principal Nick Seabrook shares some of the metrics and benchmarks that we use to analyze an agency's performance and create a plan for ongoing success.

Analyzing Your Agency's PDGM Performance

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One of the biggest areas within the revenue cycle that has been impacted with the switch from PPS to PDGM has been orders tracking. With billing increments cut in half from 60 days to 30 days, the importance of obtaining signed orders timely has increased significantly. COVID has proven to be a disruptor and further added to the challenge of obtaining timely signatures. This panel discussion will feature insight from Worldview, one of the technology leaders in the home health and hospice industry, as well as Amy Smith of Alternate Solutions Health Network, and BlackTree’s resident orders tracking expert Samantha Soulas.

Orders Tracking Panel Discussion: What You Need to Know and Why it’s More Important than Ever

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“As a leader, the number one thing I rely on is communication. BlackTree had to come in and clean up what another outsourced vendor could not do, and they did it quickly, efficiently and communicated with all leaders every step of the way.”

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